Hello? We are OTK MUSIC.
We're sorry you're having trouble with shipping.
And we are sorry we couldn't keep our promise to complete the delivery by July 15th.
Shipping is not currently in progress.
The Album has not yet been delivered to us.
Therefore, orders from customers who have not shipped before July 15
we would like to cancel and proceed with the full refund process.
First, cancel your order with a refund
When the product is received, it is returned to customers
we'll ask about shipping.
Even if you canceled your order and received a refund
Winning items such as CDs signed by winning the event
We will ship it to you regardless of whether it is refunded or not.
Customers who paid with Paypal
You must request a refund directly through Paypal to complete the refund process.
Even if you are uncomfortable, please request a refund through Paypal.
We are very sorry to our customers for making this situation so far.
Once the album is in stock, we will prepare it for fast delivery.
Very Sorry and thank you.
[ Original Message ]
May I know where are my albums? It’s 16/7now.
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