OTK Music

Review

ATEEZ FEVER PRT 2 ALBUMS NEVER ARRIVED????

Posted by a****(ip:)

Date 2021-05-20 09:45:04

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it has been over three months now and i have not received my albums?????? does that make sense??????

i have emailed "customer service" and asked for a delivery proof, A SIGNED DELIVERY PROOf and i get told that the warehouse you were delivering to is near so an otk staff delivered it personally???? i expect this to be solved soon because the warehouse can't find any information on the order and the tracking number in the order page doesn't work???? how am i suppose to track my shipment?????

the same albums i ordered from other websites didn't even take a MONTH TO ARRIVE???? how does it make sense that yours is confusing??? and no clear communication regarding the delivery???

i expect this to be solved or offer a refund, please, this is unbelievable.

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Posted by OTK Music

Date 2021-05-26 13:25:09

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Sorry for the late response. We have responded to your question by e-mail. Please reply by e-mail to the content we requested from you.
Posted by r****

Date 2021-05-28 10:25:55

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Hey can i get the customer service email?
Posted by a****

Date 2021-06-07 00:27:46

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otkmusic you are lying, i see for all the reviews that i am not the only one with this problem. I AM STILL WAITING MY ASTRO ALBUMS!!!!