All of your points are correct.
We started our global service with a poor system in place.
we are really sorry.
We are currently solving problems.
We will not run away without solving these problems.
For customers who want a refund, we are making a refund,
and for customers who are waiting for the product, delivery is in progress even if it is a little late.
All these words may be excuses, but we do our best. We are very sorry to our customers.
Comments
Posted by OTK Music
Date 2021-06-09 18:17:14
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We started our global service with a poor system in place.
we are really sorry.
We are currently solving problems.
We will not run away without solving these problems.
For customers who want a refund, we are making a refund,
and for customers who are waiting for the product, delivery is in progress even if it is a little late.
All these words may be excuses, but we do our best. We are very sorry to our customers.